Contact Us
We’re here to help.
Get in touch with our team
Our dedicated team are here to make your experience seamless and stress-free. Whether you're a breeder or a prospective puppy parent, you can contact us by phone, email, or through our Help Center.
Prospective puppy adopters
Looking for your perfect pup? Our Puppy Concierges guide you to your perfect companion.
Hours of operation: Mon–Sun: 8am–Midnight ET
Existing puppy parents
Whether you're eagerly awaiting your new puppy or have already welcomed them home, we're here to help with any questions or concerns.
Visit the help center to reach out to us to find your answer:
Prospective breeders
Interested in working with us? Our Breeder Experience team are here to guide and support you every step of the way. Please fill out our initial application form by clicking here
Or feel free to email us at [email protected]
Hours of operation: Mon–Fri: 9am–7pm ET Sat: 9am–6pm ET
Existing breeders
Already part of our breeder community? Our Breeder Experience team are here to help with anything you need—from support questions to program updates. Don’t hesitate to reach out.
Feel free to email us at [email protected]
Hours of operation: Mon–Fri: 9am–7pm ET Sat: 9am–6pm ET
